Page 52 - BES2016_ING
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Individual Pension System 2016 Progress Report

Ratio of Contracts and Contributions* according to Distribution Channel

                 70                    Ratio of Intermediaries               Ratio of Contracts          Ratio of Contributions Paid in 2016

                 60

                 50

      Ratio (%)  40

                 30

                 20

                 10

                 0                                  Bank                         Agent           Corporate Sales                                          Other
                      Indiviual Direct Sales

G.82             Ratio of “Intermediaries”, “Contracts” and “Contributions Paid in 2016” for contracts in force according to “Distribution
                 Channel” as of 2016 year-end. “Other” includes “Call Center” and “Broker” channels. “Distribution Channel” is the
                 channel of the intermediary who has signed the proposal form of the pension contract.

                 *Contributions are total of initial, regular and additional contributions paid in 2016, for the contracts in force as of 2016 year-end.

Ratio of Contracts and Contributions* according to Marketing Channel

                                              Ratio of Intermediares         Ratio of Contracts          Ratio of Contributions Paid in 2016
                                                                             Corporate Sales
                 90

                 80

                 70

                 60

      Ratio (%)  50

                 40

                 30

                 20

                 10

                 0                            Bank                    Agent                      Broker  Call Center                                      Internet
                    Individual Direct

                           Sales

G.83             Ratio of “Intermediaries”, “Contracts” and “Contributions Paid in 2016” for contracts in force according to “Marketing
                 Channel” as of 2016 year-end. Regardless of the intermediary who has signed the contract, marketing channel is the
                 channel which has been effective in reaching the participant.

                 *Contributions are total of initial, regular and additional contributions paid in 2016, for the contracts in force as of 2016 year-end.

Individual Pension System Data                                               50
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